[CRM 2011] Insufficient permissions

Trying to create a Case (incident) and I was getting the familiar message “Insufficient permissions… contact your administrator”:

Insufficient Permissions

My security role seemed to be fine, I got enough permissions to create, update, read,… the case entity. But, the initial error message didn’t help me at all to understand what I was missing.

Then, I just released the details of the error and the reason of the same were in the URL 🙂 :

https://org-name/_common/error/errorhandler.aspx?BackUri=https%3a%2f%2fredbank4.crm4.dynamics.com%2fmain.aspx&ErrorCode=0x80040220&Parm0=%0d%0a%0d%0aError%20Details%3a%20Principal%20user%20%28Id%3dcc0a77bb-d792-e211-b15e-b499bafdbeda%2c%20type%3d8%29%20is%20missing%20prvReadSubject%20privilege%20%28Id%3dd5d40a46-b459-438b-941e-d55691bf0827%29&RequestUri=%2fmain.aspx%3fetc%3d112%26extraqs%3d%253f_gridType%253d112%2526etc%253d112%2526id%253d%25257b2ABE0394-E875-E211-B10A-B499BAFDBEDA%25257d%2526pagemode%253diframe%2526preloadcache%253d1365599628453%2526rskey%253d846695103%26pagetype%3dentityrecord&user_lcid=1033

Exactly, in this case I was missing the read permission in the Subject entity

Hope it helps!

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Posted on April 10, 2013, in CRM, CRM 2011 and tagged . Bookmark the permalink. Leave a comment.

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