[CRM 2011] Insufficient permissions

Trying to create a Case (incident) and I was getting the familiar message “Insufficient permissions… contact your administrator”:

Insufficient Permissions

My security role seemed to be fine, I got enough permissions to create, update, read,… the case entity. But, the initial error message didn’t help me at all to understand what I was missing.

Then, I just released the details of the error and the reason of the same were in the URL 🙂 :

https://org-name/_common/error/errorhandler.aspx?BackUri=https%3a%2f%2fredbank4.crm4.dynamics.com%2fmain.aspx&ErrorCode=0x80040220&Parm0=%0d%0a%0d%0aError%20Details%3a%20Principal%20user%20%28Id%3dcc0a77bb-d792-e211-b15e-b499bafdbeda%2c%20type%3d8%29%20is%20missing%20prvReadSubject%20privilege%20%28Id%3dd5d40a46-b459-438b-941e-d55691bf0827%29&RequestUri=%2fmain.aspx%3fetc%3d112%26extraqs%3d%253f_gridType%253d112%2526etc%253d112%2526id%253d%25257b2ABE0394-E875-E211-B10A-B499BAFDBEDA%25257d%2526pagemode%253diframe%2526preloadcache%253d1365599628453%2526rskey%253d846695103%26pagetype%3dentityrecord&user_lcid=1033

Exactly, in this case I was missing the read permission in the Subject entity

Hope it helps!

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About Ramon Tebar

Software Engineer specialised on Microsoft Technologies with experience in large projects for different industrial sectors as developer, consultant and architect. I enjoy designing and developing software applications, it is my job and one of my hobbies. I’m interested in design patterns, new technologies and best practices. Making those part of the ALM process is a great challenge. During the last years, I have specialised in Microsoft Dynamics CRM (now Dynamics 365). I customise and extend the platform to provide tailored solutions and integrations based on service-oriented architectures and messages queuing. Motivated by community events and contributor in blogs, technical books, open source projects and forums, I have been awarded Microsoft Most Valuable Professional (MVP) on Dynamics 365 (CRM) since 2012.

Posted on April 10, 2013, in CRM, CRM 2011 and tagged . Bookmark the permalink. Leave a comment.

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